Customer Service in America !!!!

Customer service what in the world is this anymore!

It is something that has been bugging me for a long time, it is time for the world to wake up and realize that the customers are just a number to all these company's! Is it the fact that the mom and pop stores we grew up on AND GREW TO LOVE no longer exist, or is it that America alone is so selfish and careless and heartless to every customer that walks into there store???

As a business owner do you not pride yourself in Customer Service being #1. Where did we go wrong, where has this changed, as for myself who have worked in customer service for many, many years. I am disgusted by the results that have come in this world.  I prided myself in making sure customers left happy satisfied and would continue coming back to my place of employment!

I was raised that customers are always right no matter what, and it is our job as workers to make sure they come back, with out these consumers the place you are employed would go out of business and you would end up on the unemployment line, or finding a new job. I don't know maybe that what they want to sit at home and have the government paying there bills, so they can sit on there couches and watch T.V. all day and stuff there faces with junk!

It makes me sick when I walk into a place like lets say a gas station and the employee wants to continue there conversation with there fellow co worker while I am standing up waiting to be rang up for the purchase I made and I have to wait and wait and wait, than they finish and give you a look like WHAT  THE HELL DO YOU WANT!!!!!! or you walk into a place and they never say hello, how are you today nothing. What happened America???

The other day I went into a Burger King and purchased my food, and when the manager called my number I asked for 4 things of Ranch, she proceeded to tell me I will have to charge you a  $1 because our truck driver never delivered ranch to us when he showed up this AM.  What in the world is this lets charge the consumer more because they forgot to order Ranch seriously! How is that good customer service, how is that making the customer happy and leaving satisfied, how is that going to make me stop and order from that place again, and what kind of manager are they? I could understand if she looked at me and said we are low on Ranch and I can only give you 1 because the truck is behind I would of been good with that but to first come off snotty and say I have to charge you $1 and than proceed to tell me why, I want to know how is that my fault as a consumer you forgot to order or the warehouse forgot to put it on the truck??? If I paid the $1 would that make the Ranch come quicker for everyone else???

Seriously America what happened to the old customer service values, that we all grew up on?
I am so happy I do not have to raise children in this society because I am pretty sure those people we all loved you know the little friendly neighborhood store owners I am sure are rolling over in there graves, or if they are still alive are very displeased at the way society is becoming!

I wish there was a opt out button because I would of hit it a long time ago, it just makes me sick to think we are hiring these kind of people who could careless about themselves, there careers, and have no pride in anything they do. I know people have bad days heck we have all had them, but when you go into place after place and you get treated like this it is no longer just an employee having a bad day, it is that the  working class has no pride in the work they are doing anymore for God knows what reason.

Waitresses out there, when your customer sits down, it should not take you 10 minutes to come to that table and wait on them, nor should they have to find a waitress and tell them what drinks they like to have with there meal. Surprises me how fast you give me my check but it takes you forever to take there order REALLY!

Cashiers, when a customer walks up to your check line, you do not continue your conversation with your fellow employee, you do not give the customer the look like what the hell do you want, you need to smile, greet, and ask if they found everything you needed today, wait on them and tell them have a great day please come back and see us, and when the customer first comes into the store you should greet them and say hi, hello, welcome to what ever place your working at.

Now that is what GOOD CUSTOMER SERVICE IS ALL ABOUT!!!!!!!!!!

And lets not forget THE CONSUMER IS THE ONE WHO GIVES YOU A JOB IN THE FIRST PLACE WITH OUT US YOU BE JOBLESS AND HOMELESS!!!!!! keep that in mind next time a customer walks into your place of business it does not matter the place or how much you make lets take a little pride in the work we do PERIOD

Everything Bonanza: Pernell RobertsJr. as Adam Cartwright

Everything Bananza: Pernell RobertsJr. as Adam Cartwright: Adam Cartwright what can we say about this character. Did you like his Character? Did you like Pernell Roberts Jr. ? Here is a litt...

Everything Bananza: Pernell RobertsJr. as Adam Cartwright

Everything Bananza: Pernell RobertsJr. as Adam Cartwright: Adam Cartwright what can we say about this character. Did you like his Character? Did you like Pernell Roberts Jr. ? Here is a litt...

Pernell RobertsJr. as Adam Cartwright

Adam Cartwright what can we say about this character. Did you like his Character? Did you like Pernell Roberts Jr. ?

Here is a little help for those of you who have no clue who Pernell Roberts Jr. was.

Pernell Roberts Jr. was born in North Carolina on May 18 1928, his father Pernell Roberts Sr. and mother Minnie Roberts moved shortly after Pernell was born to Georgia. That right Pernell grew up in the south back in the late 20-30's! As a young child Pernell was exposed to unfairness against color, sexism. Pernell soon realized when he was about 6 years old going to a southern Baptist Church where is grandfather was the minister there can to the conclusion, if a Christian is for Jesus Christ than why are the Blacks not allowed in out church, Pernell knew than he had to change the world image on the way we saw think, and treated women, people of color, and people who were well just plain different!

Growing up Pernell would sing in the church choir, and act in plays in school! He loved to sing and act, Pernell knew just what he wanted to do with his life. Pernell sometimes awkward and shy was not shy about one thing, he would March and protest the right for equal housing for blacks, and women!

Pernell at age 22 fell in love with his first wife Vera they got married in 1951 and had a son together born 1951 birth name was Johnathan Christopher Roberts known best for Chris Roberts to the outside world!  Vera was Pernell professor at school where he sang and acted that is how they met.

From 1951-1958 Pernell worked many different kind of jobs from being a grave stone maker is his most popular job you will hear about, he also served in the United states Marine Core!
Struggling to find a job as an actor and hoping from one cast call to another Pernell Roberts finally landed his start in 1959 on the #1 series sitcom Bonanza! There he played Adam Cartwright the eldest son of Ben Cartwright aka Loren Greene and the oldest brother to Eric (Hoss) Cartwright aka Dan Blocker and Joseph Francis Cartwright aka Michael Landon.

In 1959 Bonanza aired on the TV and became a success from the first series to the last of the series!
Some people think Pernell should of been happy being involved in a #1 series show but to the surprise he was not happy at all, he said for years he wanted to quit the show and go back to Broadway is real true love, but Pernell had a child to care for back home with his mother Vera, Pernell and Vera got divorced in 1959 at the start of Bonanza no records that I know of today say why they separated! Pernell worked to make sure his child had everything he needed.

Pernell sometimes eccentric, was not happy with the way Bonanza was taking off, he did not enjoy playing Adam Cartwright, he was not pleased at all with NBC and the power they had over him and his character!

In 1961 Pernell fell in love with his second wife Judy, she was an actress and singer just like Pernell, the couple stayed hidden for sometime, as Pernell played the role of an eligible bachelor to the public eye, soon pictures came out on who Pernell was married to and how much deeply in love he was with Judy! Judy and Pernell got divorced in December of 1971!

In 1965 Pernell played his final series as Adam and left the show for good, most thought he return but he never did, he never looked back, many reports have him saying he never regretted his leaving Bonanza but when his co stars started dying off  friends and loved ones would say Pernell enjoyed watching reruns of the show to see old friends! I think he did miss the show after all!

In the mean time he found himself enjoying his Broadway, and picking up spots on TV episodes.

In 1972 he married his third wife Kara who was a Broadway actress/singer the couple stayed married for almost 25 years, while Pernell played in the TV sitcom Trapper John MD.  Pernell happy with landing the role as Trapper John soon found himself unhappy about the way the show was going, he said " it all make believe, the stuff that goes on would never happen in real life"

In 1996 Pernell and Kara got divorced and he soon found his fourth wife Eleanor  they got married in 1997 and stayed married until his death in 2010!

Pernell was never happy with himself as a whole, his true love was Broadway and his first wife Vera.

Throughout these marriages Pernell would protest, storm the gates of NBC and was known as a activistical person!

Pernell was a true southern Gentlemen, he lost his son in 1989 to a motorcycle accident, which I am sure haunted Pernell for the rest of his life!

Pernell was a terrific person, a dear man, and the man I loved watching and love to marry!

Is he is everything a little girl dreams about!

If you do not know Pernell Roberts I suggest you look him up on the web because this man is truly unique, kind, and sweet!

I was very sadden the day he passed, I knew Hollywood lost a great man, and the sound of his voice when he sang would melt your heart.

Pernell Roberts died in his home in Malibu California to Pancreatic cancer Jan 28,2010!

Not sure why he was married four times, but reports have it that he stayed in good contact with all his wives and they stayed friends, I think Pernell never truly found his soul mate or maybe his soul mate was not here of this earth yet, or maybe she was just plain to dang young for him.

I believe he will meet her someday in heaven and they will be happy together for the rest of there eternal lives!

Thanks you so much, there is much more I can say about Pernell but I do not want to bore my readers there will be more to come very soon!!!

Until the next time my Bonanza friends enjoy the reruns :)